Q: Hi, I ordered two but it didn't let me specify which ones I wanted. How do I chose which ones I want?
Beaudrea, posted November 23 at 7:00 AM
The vouchers are now available for you to view in your Spreebird account. You can then follow the redemption instructions and pick which theme you want.
Spreedbird, posted November 26 at 8:58 AM
Please call or chat with our customer service department (1-800-655-9980) if you have any further issues.
Spreedbird, posted November 26 at 9:00 AM
Q: I tried to redeem the voucher and the website said I couldn't us the voucher. How can I get the voucher to work?
Lisa Gobert, posted November 23 at 7:29 AM
Hi Lisa, the voucher should now be available to 'view' in your spreebird account and you can follow the redemption instructions from there. Sorry for the confusion.
Spreedbird, posted November 26 at 8:59 AM
Q: The voucher I received is not working on the actual secret Santa box website.
Tricia Taylor, posted November 23 at 9:49 AM
If you are having difficulties redeeming - please call into our customer service department and we can assist you in redeeming.
Spreedbird, posted November 27 at 11:24 AM
Q: I just ordered the secret santa mystery box, I wanted to make sure it is the female themed box.
Judy, posted November 25 at 10:30 AM
You will want to access your voucher from your Spreebird account and follow the redemption instructions listed. If you have any problems please give us a call at 1-800-655-9980 and we can help you further.
Spreedbird, posted November 27 at 11:33 AM
Q: It says shipping is $5 per item. Does it really mean per box?
Lauren, posted November 26 at 9:53 PM
Yes
Spreedbird, posted November 27 at 11:24 AM
Q: How long does shipping take? Will it be here in time for Christmas?
KittyKoss, posted November 28 at 10:41 AM
It will be before Christmas
TagCo USA, posted November 28 at 11:08 AM
Q: Was ages is the secret santa gift for?
Tamara Woodworth, posted November 29 at 6:24 AM
Its for all ages , gadgets,gizmos,cool stuff
Spreedbird, posted November 29 at 8:41 AM
Q: Have the issues regarding redeeming the vouchers been solved? I would like to purchase but am weary due to the issues above.
Maria, posted November 29 at 7:56 PM
Issues have been solved
TagCo USA, posted November 30 at 2:09 PM
Q: When will this product ship?
Renee, posted December 6 at 9:24 PM
Within two weeks of deal close, you would receive this before christmas
TagCo USA, posted December 7 at 8:38 AM
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