Q: How much mAh is it?
Henry, posted March 13 at 6:47 AM
It is true 2000mAH.
Tks!
Rocusa International LLC, posted March 13 at 7:11 AM
Q: The order function won't allow me to move forward without selecting a color, but no colors are available on the drop down.
Ian, posted March 13 at 7:47 AM
I will inform them immediately.
Thank you!
Rocusa International LLC, posted March 13 at 7:51 AM
Q: So how does this work? You just charge the external battery as you would your iphone, and take the external case on the go with you?
Denise, posted March 13 at 8:12 AM
Yes, exactly. Just put your phone into the case and charge it as you would your phone. The case will keep an external battery charged for you when you run out of juice on your phone.
Rocusa International LLC, posted March 13 at 8:29 AM
Q: Can you provide physical dimensions of charge unit
tim, posted March 13 at 8:15 AM
4-3/4" x 2-3/8"x5/8" thick.
Rocusa International LLC, posted March 13 at 8:30 AM
Q: The pink color it shows looks like a pepto bismol pink. Is that the color it really is in person, or is it more like a hot pink?
Elena, posted March 13 at 8:18 AM
Haha..good description. It is similar to the pepto bismol Pink and it is veyr attractive, expecially if you a white iPHONE.
Rocusa International LLC, posted March 13 at 8:31 AM
Q: Does it have the battery also or just the case for one?
Michael, posted March 13 at 8:20 AM
It has a true 2000mAH external battery hidden inside the case.
Rocusa International LLC, posted March 13 at 8:32 AM
Q: how many talk hours does the external battery have?
jacque gehrich, posted March 13 at 8:57 AM
Product Features:
36 extra hours of audio and 9 extra hours of video playback
Spreedbird, posted March 13 at 2:05 PM
Q: Is this a mophie? Or another brand?
Laurie Anderson, posted March 13 at 3:46 PM
This is an OEM product, which means it is not branded. This is the only way to bring the cost down so you can have a very good deal.
Rocusa International LLC, posted March 13 at 5:57 PM
Q: Who makes this case? It looks AMAZING
Eric, posted March 13 at 5:42 PM
It is an OEM factory that makes this product. It's quality is the same as many branded ones but at a fraction of the cost.
Rocusa International LLC, posted March 13 at 5:58 PM
Q: Does it also come with a charger for the case?
E, posted March 14 at 7:31 AM
This case uses the charger/data cable provided with your iPHONE.
Rocusa International LLC, posted March 14 at 8:08 AM
Q: Is it a hard or soft case?
William, posted March 14 at 10:47 AM
It is a hard case with a anti-slip power coating on the surface.
Rocusa International LLC, posted March 14 at 5:41 PM
Q: Will this work on a Samsung Galaxy S3? Or do you have for this brand?
Temmie, posted March 17 at 11:25 AM
Sorry, this only works on the iPHONE4/4S .
Rocusa International LLC, posted March 17 at 12:10 PM
Q: What is the weight of the case?
Rachel, posted March 19 at 7:29 AM
It weighs about 2.62 oz without the phone inserted.
Thank you!
Rocusa International LLC, posted March 19 at 9:06 AM
Q: Will an iPod (Touch) Gen4 work with this unit?
Can I purchase from and ship to Canada?
Nicole, posted March 19 at 2:04 PM
No, it will not work.
Rocusa International LLC, posted March 19 at 2:09 PM
Q: It doesn't work! The plug won't fit. Did I just get scammed?
Charles, posted April 2 at 8:10 PM
Hi,
You did not get scammed...we are are real company with real people and really good products. Please try plugging in your data cable with the side that does not have the symbol. Our input socket is installed reversed due to circuitry, but it does work. We check each unit before it leaves our facility.
Tks!
Rocusa International LLC, posted April 2 at 8:25 PM
Q: my case is not charging. what am i doing wrong?
Kim, posted April 15 at 1:40 PM
Please follow instructions from this link for a replacement: www.giftkoncepts.com/return.html Thank you!
Rocusa International LLC, posted April 15 at 5:14 PM
Q: It worked once, now it doesn't work at all. Any exchanges or refunds? or am I just screwed. No warranty?
Gail, posted April 15 at 3:34 PM
Please follow instructions from this link for a replacement: www.giftkoncepts.com/return.html Thank you!
Rocusa International LLC, posted April 15 at 5:14 PM
Q: I have the iPhone 4 and it doesn't work. I get the message that it isn't compatible on my screen. What address do I send it to for a refund?
Scott Gudehus, posted April 17 at 9:43 AM
This case should be fully compatible with all 4/4s models. You can always request for a refund by following instructions from this link: www.giftkoncepts.com/return.html
Rocusa International LLC, posted April 18 at 12:09 PM
Q: I have only had it less then a month and it quit working... Do you do refunds? It never charged my phone only the case... Is this defective?
Sandra cascia, posted April 18 at 12:03 PM
There are 3 setting on the on/off toggle. Very left is off, center is neutral, and the very right if on. You need to push the toggle to the very right to charge. Can you try that to see if it works. If it still does not work, please follow instructions from this link for a replacment or refund:
www.giftkoncepts.com/return.html
Rocusa International LLC, posted April 18 at 12:10 PM
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