Q: What is the thread count?
Peter, posted August 3 at 9:59 AM
Hello all,
We actually measure our towels by GSM (grams per square meter), not by thread count. I’m not sure about the thread count on these towels, but they are 700+ GSM, and most standard towels are between 550 and 600 GSM. Hope that answers the question!
Linum Home Textiles, posted August 3 at 10:25 AM
Q: It says a variety of colors - but when I look at their website, I don't see any choices. Are they white or are there color options?
Kathy, posted August 3 at 10:00 AM
Hi -- thanks for your question! Sorry, but there was an error, the towels are only available in white.
Linum Home Textiles, posted August 3 at 11:51 AM
Q: The experience states a variety of colors are available. The product features states white only. Please clarify which is it?
Thanks, Theresa Dudley
Theresa Dudley, posted August 3 at 10:13 AM
Hi -- sorry about that! The towels are actually only available in white for this deal.
Linum Home Textiles, posted August 3 at 11:52 AM
Q: What colors?
Anne, posted August 3 at 10:30 AM
Only white for now -- sorry! :)
Linum Home Textiles, posted August 3 at 11:53 AM
Q: In one part of the description it says choose from a variety of colors, in another part it says white only..... so are there other colors available for the deal other than white?
Val, posted August 3 at 10:36 AM
Hi! Sorry about that - they are in fact only available in white.
Linum Home Textiles, posted August 3 at 11:53 AM
Q: What are the dimensions of the bath towel?
Rena, posted August 3 at 11:35 AM
Hi - thanks for your question! The bath towels measure 27" x 54"
Linum Home Textiles, posted August 3 at 11:53 AM
Q: Is shipping included?
Peggy, posted August 4 at 8:41 AM
Hi Peggy - Yes, shipping to the continental United States is included in this deal!
Linum Home Textiles, posted August 6 at 6:20 AM
Q: Where are my towels??
Robin, posted August 13 at 9:50 PM
Hi Robin! All of the orders placed during this deal shipped at the same time, on August 10, the day after the deal ended. They're shipped via FedEx and usually take about 1 week to arrive. Tracking numbers were provided to Spreebird -- if you contact customer service I'm sure someone can help you get a tracking number for your order.
Linum Home Textiles, posted August 14 at 5:29 AM
Q: How do I check if the order was actually placed- I tried to use the voucher- reports that it was already used?
Michelle Mitchell, posted August 14 at 8:30 AM
Thanks for your question, Michelle --- if you placed your order successfully with Spreebird, then the deal company (Linum Home Textiles) recieved your order and it has shipped! We streamlined the ordering process for this deal, so your order should be in the mail and on its way to you. :)
Linum Home Textiles, posted August 14 at 8:41 AM
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