Q: Does this only work with an iphone or will it work with an android smart phone?
Leverna Garoutte, posted December 3 at 9:02 AM
Hi there. Sorry its an iphone product.
Mhu Ghu, posted December 3 at 9:10 AM
Q: how big is the helicopter
Dana, posted December 3 at 9:29 AM
Hi Dana! 9"L x 4.5"H x 2.5"W.
All details are on the website -www.brandosgifts.com
Mhu Ghu, posted December 3 at 9:36 AM
Q: Does this come with a separate remote? Or is it only operated by the iPhone app. Thanks
Myrna, posted December 3 at 9:41 AM
Hi Myrna, you download a free app for the iphone and it is controlled by that app!
Mhu Ghu, posted December 3 at 10:15 AM
Q: iphone 4th generation is okay?
Annee, posted December 3 at 10:43 AM
Mhu Ghu, posted December 3 at 10:53 AM
Q: Why do you make it so difficult and time consuming to redeem? First, I get "Invald Code" message with Valid codes, then I get "Invalid Phone Number" with my VALID phone number , over & over again in a loop. These are not typos/user errors I rechecked & resubmitted numbers. Really makes me regret ordering 3. Why dont you have a contact number or live chat AVAILABLE (its no help to display alive chat button with no support available). Please fix!
una davis, posted December 3 at 1:54 PM
Una, we arent sure why you are having difficulty. Customers are redeeming with the codes since this morning. Double check to make sure you are using the right code, make sure all info in your billing is in your shipping including phone number. And our chat is available from 8-12 PST otherwise we would not have the live chat button. Pass on your phone number and order # through our website and someone would be happy to call you.
Mhu Ghu, posted December 3 at 2:06 PM
Q: Why are there no returns and all sales final????
Joy, posted December 3 at 3:30 PM
Hi Joy. You can return just like any other retailer if the item is defective or damaged. You've been to other stores such as Nordstroms, Neiman Marcus, etc. that deeply discount some of their merchandise but state "all sales final", right? We are just following the same terms and conditions. :)
Mhu Ghu, posted December 3 at 3:37 PM
Q: I know you said it is an iPhone product, but would my daughter be able to use it with her iTouch?
Heike, posted December 3 at 6:24 PM
Mhu Ghu, posted December 3 at 6:29 PM
Q: How quickly will it be received after ordered? Before Christmas?
Ceci, posted December 5 at 8:03 AM
Yes you will get before Christmas! Thank you Cici :)
Mhu Ghu, posted December 5 at 8:24 AM
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