Q: When I type in my voucher # it is saying it's invalid???
Jamie, posted February 17 at 6:55 AM
If you sign in and reprint your voucher - a new code has been provided to you, that should work no problem.
Spreedbird, posted February 19 at 4:59 PM
Q: Is the necklace white gold or yellow gold?
Jody, posted February 17 at 7:11 AM
Yellow gold
Spreedbird, posted February 19 at 11:28 AM
Q: Is the necklace sterling silver?
Erin Nathan, posted February 17 at 12:24 PM
Gold plated - Chain is Up to 22 inches in length and adjustable to fit everyone - Made with alloy
Spreedbird, posted February 19 at 5:02 PM
Q: Is it gold plated? Is it white or yellow gold? What is the chain made of? Thanks!
tim, posted February 17 at 2:11 PM
Gold plated - Up to 22 inches in length and adjustable to fit everyone - Made with alloy
Spreedbird, posted February 19 at 5:01 PM
Q: Is the cross gold in color, and the chain silver in color? I like the two combined, but the website for the necklace says chain and cross are gold plated. I'd like to know what color the chain is and what color the cross is. Thank you
Natasha, posted February 18 at 11:12 AM
They are both gold.
Spreedbird, posted February 19 at 5:03 PM
Q: What length is the chain, and can it be ordered as an 18 or 20 inch length?
Thank you.
Rachel, posted February 18 at 3:58 PM
Up to 22 inches in length and adjustable to fit everyone
Spreedbird, posted February 19 at 5:02 PM
Q: I would like to purchase a necklace for my daughters and myself.I would like to know if the cross is 14 kt gold as it looks silver in photo ,but states in description that it is gold.
Is the chain real silver.
Thank you for a reply
Denise
denise, posted February 19 at 10:16 AM
The item is Gold plated - The chain is up to 22 inches in length and adjustable to fit everyone - Made with alloy
Spreedbird, posted February 19 at 5:04 PM
Q: Place an order 6 days ago did not get confirmation. Did my order not process? Who took my cc information? And has my cc been compromised?
Doreen, posted February 22 at 7:19 AM
Hi Doreen, the email confirmation may have been blocked or sent to spam folder. However, your vouchers are waiting for you in your Spreebird account to print and redeem. Please feel free to call our customer support if you need further assistance 1-800-655-9980.
Spreedbird, posted February 22 at 10:43 AM
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